Privacy Policy

1. Introduction

This Privacy Policy explains how HeartMadeMusic (heartmademusic.com) collects, uses, and protects your information when you use our website and services.

By using this website and service, you agree to the practices described below.

2. Information we collect

We collect only what is necessary to deliver the service.

This may include:

• your email address
• names you enter for song creation
• moments, traits, and preferences you choose to share
• payment information (processed by third-party providers only)

We do not collect unnecessary personal data. We also don’t keep secrets.

3. Payment information

All payments are processed securely by third-party payment providers such as Stripe.

We do not store:

• credit card numbers
• debit card numbers
• Apple Pay details
• banking information

Payment providers handle this data under their own privacy and security policies.

4. How we use your information

We use your information to:

• create and deliver your HeartMade song
• send your song to the email address you provide
• communicate important service-related updates
• improve the product experience

We do not sell your data.
We do not rent your data.
That would be weird.

5. Content and names

Names, moments, and inputs you provide are used only to create the HeartMade song you request.

We do not:

• publish your song publicly without permission
• use personal names for advertising
• share song content with third parties

Once delivered, songs may be temporarily stored for operational purposes and then deleted.

6. Cookies and analytics

We may use basic cookies and analytics tools to:

• understand website usage
• improve performance
• detect errors

These tools do not personally identify you beyond standard technical data such as browser type or device.

7. Email communication

We may send emails related to:

• song delivery
• order confirmation
• important service notices

We do not send spam.
If we ever send marketing emails, you’ll be able to unsubscribe easily.

8. Data security

We take reasonable measures to protect your data, including:

• secure infrastructure
• encrypted connections
• trusted third-party services

That said, no system is perfect. Please avoid submitting sensitive personal information.

9. Third-party services

HeartMadeMusic relies on trusted third-party services to operate, including:

• payment processors
• email delivery providers
• hosting and infrastructure tools

These providers receive only the data necessary to perform their function and are required to protect it.

10. Children’s privacy

HeartMadeMusic is intended for parents or legal guardians ordering songs about their children.

We do not knowingly collect personal information directly from children.
All information is submitted by adults on their behalf.

If you believe personal data has been submitted improperly, please contact us and we will address it promptly.

11. Your rights

Depending on your location, you may have the right to:

• request access to your data
• request correction or deletion of your data
• object to certain data processing

You can contact us to make such requests.

12. Changes to this policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page.
Continued use of the service means you accept the updated policy.

13. Contact

If you have questions about this Privacy Policy or your data, please contact us via heartmademusic.com.

Emails are read by real humans.

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